FAQ

How do I store the Agartea Canned Drinks?
It can be stored at room temperature, in a cool, dry place.
Is the Agartea Canned Drinks suitable for all people?
Our Agartea canned drinks is naturally-derived from pure Agarwood tea leaves, so that it is a rare and precious medicinal plant in the world and there are no preservatives, artificial flavors and caff
Can I drink the Agartea everyday if I have diabetics?
Yes, it works better for all people who had the diabetics! You may try to drink our Agartea which is made from stevia sugar and don't have calories and are a good choice for people trying to lose weig
Does Agartea ship to East & West Malaysia?
Yes, we currently ship our products to East & West Malaysia.
How soon will pre-orders be shipped?
Pre-orders are early access to our products before they are launched. Once your orders are placed, please allow 3 weeks for orders to reach you.
How soon are purchases processed for delivery?
All orders are processed for delivery within 3 days, and an additional 2 to 5 working days to reach you via our shipping partners depending on your location. You will receive a tracking message notifi
How are pre-orders processed?
Pre-orders are early access to our products before they are launched. Once your orders are placed, please allow 3 weeks for orders to reach you.
Will there be any processing delays due to COVID-19?
Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions. East Malaysia orders may take more than 2 weeks to arrive.